How AI Helped Boost Bookings
From California's coast to Idaho's heartland, The Land Ocean Restaurant Group has redefined modern American dining across seven locations. Their goal was to increase reservation automation leveraging Revmo AI. Instead they discovered unexpected opportunities for operational transformation, leading to increased sales, optimized staffing, and a better dining experience.
8%
Sales Boost YoY
50%+
Reservation Automation
0
Missed Calls
Key Features
The Challenge
In the world of premium dining, Land Ocean Restaurant Group had already embraced automation, achieving 50% automated reservations through Yelp. But they knew they could do better. With phones staffed only 10 hours daily and hosts arriving early just to return missed calls, valuable booking opportunities were slipping away.
Key Challenges
Limited Automation Beyond Existing Systems
Had 50% automated reservations through Yelp but couldn't push further.
Peak-Time Service Bottlenecks
Phone volume during peak times pulled hosts away from guests.
Staff Stretched Between Phones and Service
Hosts arriving early just to return voicemails from missed calls.
Inconsistent Guest Communication
Uneven information given to callers.
Revmo Provided
24/7 Reservation Coverage
Ensuring every booking opportunity is captured, any time of day.
Multi-Location Management
Standardizing experiences while revealing and solving operational efficiencies.
Automated Guest Communication
Allowing restaurants to capture reservation payments.
The Results
8% Sales Boost YoY
Compared to locations without Revmo.
50%+ Reservation Automation
Surpassed previous automation rates.
0 Missed Calls
Across all seven restaurants.
“Revmo finds the openings that our host teams are often hesitant to look for. It's a great opportunity to fill your restaurant and optimize your peak hours and days.”
Sean Doherty · Director of Operations · Land Ocean Restaurant Group
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