AI That Completes Legal Intake and Remembers Every Caller
Every call to your firm answered at any hour. Revmo captures the facts of the matter, qualifies the caller against your acceptance criteria, books the consultation, and escalates urgent matters to your on-call attorney with the same standard across every office.
Missed Intake Calls Are Lost Cases
AI legal intake is software that answers every call to a law firm, collects the facts of the potential matter, screens the caller against the firm's acceptance criteria, books the consultation, and escalates urgent matters to an attorney on call. It completes intake at the moment of first contact instead of taking a message for later.
The caller who can't reach your intake team doesn't wait for a callback. They dial the next firm on their list, and in personal injury, immigration, and family law, the matter usually signs with whoever completes intake first. Eighty-five percent of callers who reach voicemail during business hours never call back, according to BIA/Kelsey research.
For a multi-office firm, the leak multiplies. Intake quality varies by office and by shift, after-hours calls land in a mailbox, and the busiest hours arrive exactly when your best staff are already on the phone. The calls you paid the most to generate reach you at the moments you are least able to answer them.
In 30 Seconds
The Short Version
Every Intake Call Captured
Revmo answers 24/7 in every office through trial weeks, lunch hours, and holiday closures, so no potential client lands in voicemail.
Qualified on Your Rules
It asks your qualification and conflict-screening questions by practice area and applies your acceptance criteria before anything reaches a calendar.
Booked or Escalated
Qualified matters get booked for consultation. Callers who meet your urgency rules reach your on-call attorney live with the intake record in hand.
Capabilities
Law Firm Intake, Run as One Operation
24/7 Intake Capture
Every call answered at any hour on court days, weekends, and holidays. When your intake team is at capacity, overflow routes to Revmo instead of a mailbox, so the firm never goes dark.
Qualification and Conflict Screening
Revmo runs your intake script, including practice-area questions, the conflict-screening prompts you define, and acceptance criteria set per office. Callers outside your criteria are politely and consistently declined or referred.
Booking and Urgent Escalation
Qualified potential clients are booked directly for consultation with the right attorney and office. Callers who meet your urgency rules transfer live to the on-call attorney with the intake summary attached.
Caller Memory Across Matters and Offices
Revmo remembers every caller: prior calls, open matters, preferred office, language. A returning client is recognized at any location, and intake never asks the same question twice.
Intake That Completes, Not Messages That Wait
| Capability | Voicemail | Traditional answering service | Revmo |
|---|---|---|---|
| What the caller gets | A recording and a reason to call the next firm | A message taken for a callback later | Intake completed, with facts captured, qualification done, and consultation booked |
| Qualification | None | Name, number, and a one-line reason for calling | Your practice-area questions and acceptance criteria applied on every call |
| Urgent matters | Waits in the inbox until someone checks it | A message marked urgent | Live escalation with context to your on-call attorney |
| After hours and weekends | Calls roll to a mailbox most callers abandon | Coverage billed by the minute | The same intake standard at 2 a.m. as at 2 p.m. |
| Multi-office consistency | Varies by office | Varies by operator and shift | One intake standard across every office, every hour |
Revmo follows the intake rules your firm defines: what to ask, when to book, and when to bring in an attorney.
Run Intake Against the Numbers You Own
High-intake-volume operations already have the scoreboard with calls offered and answered, qualified and consultation show rates, and signed matters by source. Revmo is built to be measured on those numbers. It answers every call, runs the same intake every time, and writes every conversation back to your case management and CRM systems, allowing you to read qualified rates and booked consultations by office, practice area, and hour.
Intake at volume is a contact center problem, and Revmo treats it like one. The same platform that runs contact center operations handles legal intake with routing by office and practice area, overflow when your intake team is at capacity, and after-hours coverage that holds the same standard when the office closes. When you evaluate legal intake services, compare them on completion, meaning what happens on the call, not after it. Revmo pricing and the Listen-In Audit are the fastest ways to scope what that looks like for your firm.
On confidentiality, intake conversations run under your firm's rules. You define what Revmo asks, what it never asks, where recordings and transcripts live, and who can access them. Revmo is SOC 2 Type II-certified and PCI DSS-compliant, and the Trust Center documents how data is stored, retained, and accessed. Revmo is not a law firm and does not provide legal advice. When a caller needs an attorney, it brings one in on the rules you set.
SOC 2 Type II-certifiedand PCI DSS-compliant
Read more at trust.revmo.ai
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Hear the Intake Calls Your Firm Is Missing
The Free Listen-In Audit reviews your firm's own inbound calls and shows where intake leaks, such as after hours, at peak, and between offices. There's no cost or disruption to your phones.