Platform
The AI That Runs Your
Customer Operations
An AI-OS that remembers customers, completes workflows, orchestrates your systems, and knows when to bring in your team. Across every channel, every location, every shift.
Powering Donatos · The Joint Chiropractic · Jiffy Lube · Land Ocean. 900+ locations live.
Trusted by multi-location enterprises
Vertical intelligence
AI that already speaks your industry.
Generic LLMs hallucinate your menu and miss your service catalog. Revmo ships purpose-built vertical models grounded in your live business systems. Production-ready on day one.
Restaurants
Menu schemas, modifier logic, POS-native ordering language, upsell pattern recognition.
Benchmark
97.4% order accuracy
Proven at
174 locationsHealthcare
Appointment types, insurance routing, provider matching, HIPAA-compliant conversation flows.
Benchmark
PHI-isolated inference
Proven at
Contact Centers
Tier-1 resolution patterns, SLA-aware responses, escalation triggers tuned to your service level.
Benchmark
40-60% containment
Proven at
Retail
BOPIS, curbside, inventory queries, returns mapped to your catalog and fulfillment rules.
Benchmark
Live inventory grounding
Automotive
Service history, recall logic, bay availability, and after-hours booking wired to your shop management system.
Benchmark
24/7 booking coverage
Proven at
Home Services
Multi-location franchise routing, dispatch coordination, technician matching, service catalog and pricing tiers.
Benchmark
Franchise-wide dispatch
How the vertical layer works
Foundation models, grounded in your operational reality.
Foundation + domain layer
General-purpose LLMs as the reasoning substrate, with proprietary vertical adapters trained on millions of hours of category-specific operational transcripts.
Continuous evaluation
Vertical-specific eval suites run on every model update: order-accuracy benchmarks, intent-classification F1, escalation-precision scoring. Regressions block release.
Tenant-isolated training
Your conversational data improves your model only. Federated learning across the vertical happens on derived signals, never raw transcripts, payment data, or PHI.
Real-time grounding
Live retrieval from your POS, EHR, scheduling, and inventory systems at inference time. The model reasons over current state, not stale training-set snapshots.
Your 100th location benefits from what the first 99 taught the system, with full tenant data isolation.
Step zero
Understand before you change.
Revmo listens first. The Listen-In Audit passively monitors every inbound call, quantifies what's broken, and ships a deployment plan built on your data. Zero risk. Full visibility.
- Listen-in analysis. Transcribe and categorize every inbound call, passively.
- Revenue leakage. Quantify missed calls, abandoned calls, and unrealized revenue.
- Broken process detection. Surface dead voicemails, wrong hours, misrouted calls.
- Deployment blueprint. AI-generated rollout plan built from your real data.
No commitment. 7-day audit. Real data, real deployment plan.
Proof
The Joint Chiropractic: 582 calls analyzed across 9 locations in 7 days.
Surfaced a 40% missed-call rate and broken voicemails at 2 locations. Before the AI answered a single call.
The engine
Remember. Act. Orchestrate. Escalate.
Competitors are the doorbell. Revmo is the smart home. It knows who's at the door, what they need, and coordinates the entire operation to respond.
Remember
Institutional knowledge that compounds.
Every interaction adds to a living understanding of each customer: identity, preferences, patterns, history, context. Conversational memory, not a CRM field.
- Persistent memory across every interaction and location
- Captures what CRMs miss: intent, hesitation, preference
- Your 10,000th interaction is better than your first
Orchestrate
Your systems, one intelligent operation.
Connects POS, CRM, reservations, ordering, loyalty, and scheduling. One conversation triggers actions across every platform. Zero manual entry. PCI compliant.
- Authenticated read/write into your business systems
- Real-time data, not stale knowledge-base snapshots
- PCI-compliant payment processing built in
Act
Do the work, informed by memory.
Take orders, book reservations, schedule appointments, upsell from real history. Suggestions feel helpful because they come from memory, not a script.
- Multi-step workflow execution across integrated systems
- Upsells powered by real customer history
- Pre-built workflow packs ready on day one
Escalate
Know when to bring in your team.
Strategic capability, not a failure mode. Full context handoff so your team never starts from the beginning. Rules you control, judgment in real time.
- Full conversation history at handoff
- Configurable rules by tone, intent, and confidence
- Pattern detection across locations
The foundation
The infrastructure underneath every pillar.
Remember, Act, Orchestrate, and Escalate run on enterprise-grade infrastructure. Built for every channel, language, and system you operate.
Omnichannel intake
Voice, SMS, chat, and email from one platform. No channel silos.
Natural language understanding
Adapts as customers change their minds and jump between topics. Not a rigid script.
32 languages
Native multilingual support across every channel and location.
Browser automation
Navigates web-based systems when direct APIs don’t exist. Completes work inside portals and dashboards.
Enterprise security
SOC 2 Type II, PCI-DSS payments, BAA available for HIPAA, full audit trails on every action.
Channel orchestration
Voice, SMS, and chat share a unified brain. Switch channels mid-conversation without losing context.
Multi-location deployment
Template-based configs, phased rollouts with metrics gates, per-location overrides at scale.
Intent classification
Routes to the correct workflow based on what the customer actually needs.
Revmo gives our people air cover on the phones, so we can apply those minutes to what guests notice: accuracy, speed, and hospitality.
Conversational analytics
See everything. Across every location.
The observability layer across your entire AI-OS. Intelligence that feeds back into how every pillar performs.
Total interactions
12,847
+18% vs prior period
Containment rate
62.4%
+4.1pt vs prior period
Avg sentiment
0.71
+0.08 vs prior period
Missed calls
183
-41% vs prior period
Topic distribution
Auto-classified
Location benchmarking
Containment %
Plano flagged: containment dropped 18pt this week. Pattern detection triggered.
Illustrative dashboard view. Real-time data across every location, every channel.
Call categorization
Every interaction auto-classified by intent, topic, and outcome.
Topic distribution
What customers ask about across locations and shifts.
Missed call analysis
Quantify revenue leakage from unanswered and abandoned calls.
Sentiment tracking
Real-time tone and satisfaction signals across every channel.
Cross-location benchmarking
Compare performance and outcomes across your portfolio.
Pattern detection
Surface systemic issues and emerging trends before they become problems.
Deployment
Enterprise AI delivered with unmatched velocity.
Most enterprise AI takes 6–12 months. Revmo ships a production-grade platform with a dedicated deployment team that gets you from listen-in to live in days, and pilot to portfolio in weeks.
AI Audit
Listen-in mode activated across all target locations. Call patterns analyzed, leakage quantified, deployment plan generated.
Pilot Launch
AI goes live at 1–3 locations. Workflow packs configured, integrations connected, guardrails set.
Validate & Expand
Metrics reviewed against audit baseline. Expand to next tranche of locations using template configs.
Portfolio Scale
Roll across entire portfolio. Per-location overrides where needed. Analytics compound.
7 days
listen-in to deployment plan
14 days
audit to first live location
90 days
pilot to 900+ locations
Template-based configs, phased rollouts with metrics gates, per-location overrides. Scaling from 3 locations to 300 is a configuration change, not a re-implementation.
Timeline varies by industry. Healthcare and financial services deployments include additional security review and BAA phases.
Integrations
Authenticated access to every system that matters.
Revmo holds real credentials and read/write access into your business systems. One conversation updates every platform.
POS
EHR
CRM
Reservations
Scheduling
Events & Catering
Telephony
Payments
What technical buyers ask us.
Frequently asked questions
Run your customer operations on an AI that remembers.
Start with a free listen-in audit. See your missed revenue, broken processes, and deployment plan. Before you change a single workflow.