Donatos Pizza, a pizza franchise famous for its abundance of toppings, announced it has selected Revmo AI, a leading provider of voice AI for restaurants, as its preferred vendor for a new AI ordering system that will automate its phone orders. Rollout to all 174 Donatos restaurants is expected to be completed by May 2025.
The company anticipates that Revmo's voice ordering technology will enhance the guest experience and increase order conversions, ultimately driving revenue across its locations nationwide. Donatos selected Revmo AI following a rigorous vetting process, comparing capabilities across other voice AI platforms for restaurants, including SoundHound and Kea, and found Revmo's platform to best meet its requirements for improving customer experience and boosting conversion rates.
We're always looking for innovative ways to better serve our customers and drive our business forward. Revmo's voice AI ordering system allows us to provide a more convenient and consistent experience for our guests. We expect this technology to not only delight our customers but also increase order conversions and revenue across our stores.
The voice AI initiative is a key component of Donatos' restaurant automation strategy, designed to offload routine tasks and enable associates to focus on hospitality. With support from the pizza purveyor's IT team, Revmo's AI ordering system is being fully integrated into Donatos' point-of-sale (POS) platform.
Why Donatos Chose Revmo
INSANO Mode Voice Engine
Revmo's proprietary voice engine delivers a remarkably human-like conversational experience.
Secure Phone Payments
The platform handles complex tasks including secure credit card processing over the phone.
Automatic Coupon Recognition
Coupons are recognized and applied automatically, keeping orders fast and accurate.
Full POS Integration
Orders flow straight into Donatos' point-of-sale platform, minimizing errors and wait times.
Donatos conducted thorough evaluations of voice AI platforms, and we're honored they chose Revmo. Our mission is to deliver a voice ordering experience so natural and seamless that it genuinely elevates the customer experience while improving operational efficiency for the restaurant. We're excited to partner with Donatos to help them delight their guests and grow sales.
About Donatos Pizza
Donatos Pizza, founded by Jim Grote in 1963 in Columbus, Ohio, is a family-owned business known for its famous thin-crust pizzas loaded Edge to Edge® with toppings. Headquartered in Columbus, Donatos and its franchise partners operate 174 restaurants across multiple states. Additionally, Donatos Pizza is proudly served in nearly 300 non-traditional locations, including select Red Robin restaurants nationwide.
About Revmo AI
Revmo AI is a leading Phoenix-based conversational AI company providing voice, text and email automation for the restaurant industry. Revmo's platform employs advanced natural language processing and lifelike voice technology to handle customer orders and inquiries, seamlessly integrating with existing POS and CRM systems.
Companion Case Study
Donatos Rolls Out Revmo AI to 174 Stores, Boosting New Orders by 26,800