Revmo
Enterprise Voice AI

Voice AI Ordering for Restaurants

AI voice agents that complete phone orders, process payments, and route exceptions to the right person with full context. Built for multi-location operators who need consistent revenue capture, not another script.

Powering phone ordering for restaurant brands

  • Donatos
  • Land Ocean
  • Cala
  • Sienna
  • Parker
  • Simco

The Revenue Problem Hiding in Your Phone Lines

Phone ordering still drives a meaningful share of off-premise revenue at most restaurant chains. Yet the calls that come in after the lunch rush, during the dinner spike, and on Friday nights hit voicemail, get stuck in legacy IVR trees, or pull staff off the floor at exactly the wrong moment.

Missed Revenue

At 50+ stores, a 27% missed-call rate is not a phone problem. It is a revenue problem.

Inconsistent Guest Experience

Every store answers differently. Every shift is different.

Operational Drag

Staff pulled from expo and throughput to answer routine orders compounds across locations.

Proven at Donatos Pizza

Revmo Closes the Gap

  • 71%

    Phone calls converted to completed orders

  • 174

    Locations live

    Donatos

  • 13

    Point conversion lift (58% to 71%)

    Donatos

What Is Voice AI Ordering for Restaurants?

Voice AI ordering for restaurants is enterprise software that answers inbound calls, holds a natural conversation with the guest, and completes the full ordering workflow in real time. For pizza-specific complexity, see AI phone ordering for pizza restaurants. For chain-scale deployment, see voice AI for multi-unit chains. For revenue optimization, see AI upselling.

Beyond Routing and Message-Taking

Where legacy phone trees route the call and a restaurant AI answering service simply takes a message, Revmo's restaurant voice ordering platform captures the order, applies combos and substitutions, takes payment, and writes the ticket straight to the kitchen.

  • From conversation to completion, on every call
  • PCI-compliant payment capture built in
  • Direct POS write-back with no manual re-entry
Read the Full Guide

Platform Capabilities

One Conversation, the Entire Workflow

Natural Order Capture

Guests change their minds mid-sentence, add a side, swap a topping, split a pie. Revmo follows the conversation, not a script.

PCI-Compliant Payments

Payment data is processed through secure, enterprise-grade pathways. Never stored in conversation logs or model context.

Intelligent Escalation

Routing is rule-based by intent, confidence, and context. When a person takes over, they get the full conversation history. No repeating, no re-keying.

Direct System Orchestration

Revmo connects to your POS, online ordering, and loyalty stack. Orders land where your team already works.

Conversational Memory

Memory That Makes Every Order Better

Revmo builds institutional knowledge about every guest. A returning caller does not start from zero.

  • The agent knows their last order, their usual pickup time, and their dietary restrictions.
  • Loyalty status, order history, daypart, and active offers shape each conversation in the moment.
  • This is conversational memory: the gap between what a CRM stores and what your best team member actually remembers.
  • For how this memory drives revenue, see our AI upselling page.
See AI upselling

One Brand Voice Across Every Location

Enterprise restaurant voice AI has to manage a real tension: corporate consistency versus local flexibility.

  • Central teams configure prompts, escalation rules, and brand voice once.
  • Per-store overrides handle local hours, menu items, and promotions.
  • Revmo’s conversational memory, including loyalty status, order history, daypart, current cart, and active offers, shapes each conversation in the moment.
  • The experience is personal without being scripted.
See multi-unit governance

71% conversion, 99.9% accuracy, 174 locations. Revmo captures the revenue your phones leave on the table.

Ready to see it in action?

A live demo with your actual menu, your POS, and your brand voice.

Enterprise Alignment

Built for Enterprise Restaurant Buying Committees

Revmo is purpose-built for multi-location chains and the people who evaluate this decision together.

VP Operations and COO

Call capture, throughput, and consistent execution. Revenue captured and visible at the store and chain level.

CX and Brand Leaders

A guest experience that stays on-brand, call after call. Conversational memory that recognizes returning guests.

CIO, IT, and Digital Teams

Named integrations, security review, deployment governance, and audit-ready change control.

Marketing and Revenue Leaders

Incremental orders captured and attributed to existing campaigns. Promotion compliance across every store.

Franchise Development

A rollout playbook that respects franchisee autonomy with role-based permissions and per-store control.

Evaluation Guide

How to Evaluate Restaurant Phone Ordering Software

Named POS Integrations

POS, loyalty, and online ordering integrations are live and named.

PCI-Compliant Payments

Payments meet PCI compliance and are handled outside conversation logs.

Rule-Based Escalation

Escalation is rule-based, with full conversation history on handoff.

Brand Voice Controls

Brand voice and per-location overrides are configurable from one console.

Guest Memory Across Visits

Customer memory carries across visits and locations. Returning callers get a personalized experience.

Reference Customer at Scale

A reference customer is operating at your scale, not just in pilot.

Revenue Reporting

Reporting covers containment, completion, and revenue captured.

Frequently Asked Questions

What Enterprise Teams Ask About Voice AI Ordering

Enterprise software that answers inbound restaurant calls and completes the full phone-ordering workflow, including conversation, modifiers, payment, and POS write-back, without an employee picking up.

See Revmo Complete a Real Phone Order Against Your Menu

A 30-minute enterprise demo with a live call using your actual menu, your POS, and your brand voice.