AI Voice Agents for FQHCs and Community Health Centers
Your mission is access, and your phones decide who gets it. Revmo's bilingual AI voice agents complete scheduling and patient calls in English and Spanish, verify identity before touching a record, and bring your staff in when it matters.
The Phones Are the Front Door to Care
A community health center's mission lives or dies at the phone line. Patients who can't get through don't send an email; they delay care, show up at the emergency department, or stop trying. And the patient access teams holding those lines are some of the most stretched staff in healthcare, covering check-in, eligibility questions, and a call queue that never empties.
Language access compounds it. Spanish-speaking patients too often hit an English-first phone tree and give up, which means the patients the mission centers on are the ones the phones serve worst. The funding environment doesn't leave room to staff through the problem: another scheduler at every site is exactly the line item most community health budgets can't carry.
Understaffed Lines
Patient access teams cover check-in, eligibility, and the phones at once. The call queue always loses.
A Language Access Gap
English-first phone trees turn away the Spanish-speaking patients your mission centers on.
No Budget to Staff Through It
Hiring another scheduler at every site is the spend most centers can't add, year after year.
Bilingual Voice AI, Built for Patient Access
Revmo deploys AI voice agents that hold natural conversations in English and Spanish, verify the caller by name and date of birth, and complete the call: appointments booked and moved, reminders confirmed, routine questions answered, everything written back into your scheduling stack. Calls that need a person reach your staff with the full conversation attached, so nobody asks the patient to start over.
It's the same platform behind Revmo's healthcare patient operations work, with AI patient scheduling and overflow and after-hours coverage running as one system rather than bolted-on tools.
Proven at a Large FQHC
90-Day Results From a Large Federally Qualified Health Center
Bilingual virtual call center agents, English and Spanish, in production across a large community health system.
70.9%
Calls handled by AI, start to finish
No live-agent transfer, within 90 days
40%
Fewer abandoned calls
First 90 days post-launch
+61%
Spanish AI call completion
Bilingual agents vs. baseline
Built for Community Health Budgets
FQHCs run on margins that make every hire a board-level conversation, and 340B-era funding pressure has only tightened them. Revmo adds phone capacity without adding headcount, and it starts with a free 7-day Listen-In audit, so you can show your leadership the missed-call problem in your own data before spending anything. The audit ends with a HIPAA-compliant deployment plan and pricing sized to what the listening actually found, numbers you can take to a board instead of estimates.
See What Your Patients Hear When They Call
The free Listen-In audit transcribes a week of calls across your sites and shows missed-call rates, call topics, and coverage gaps by location. No cost, no disruption.
For the Whole Leadership Team
What Each Seat at the Table Gets
Patient Access Leaders
Shorter queues, completed scheduling calls, and follow-up outreach that doesn't depend on spare staff time.
Compliance and Quality
Identity verification on every call, full audit trails, and BAA-covered data handling.
IT Teams
API-first integration with your EMR and scheduling stack, with browser automation when an API isn't available.
Executive Directors and CFOs
Capacity without new headcount, and a free audit that quantifies the problem before any spend.
Common Questions
What FQHC Teams Ask Us
See Your Phones the Way Your Patients Do
A free 7-day Listen-In audit across every site. Missed calls, call topics, and coverage gaps, then a HIPAA-compliant plan with pricing.