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Read MoreCooking Up Success: Land Ocean Restaurant Group
How AI Helped Boost Bookings
From California’s coast to Idaho’s heartland, The Land Ocean Restaurant Group has redefined modern American dining across seven locations. Their goal was to increase reservation automation leveraging Revmo AI. Instead they discovered unexpected opportunities for operational transformation. This lead to increased sales, optimized staffing, and a better dining experience for their customers.
Key Features
Advanced reservation management
Seamless Yelp integration
Multi-language guest communications
Easy integration with POS and CRM systems
The Challenge
In the world of premium dining, Land Ocean Restaurant Group had already embraced automation, achieving 50% automated reservations through Yelp. But they knew they could do better. With phones staffed only 10 hours daily and hosts arriving early just to return missed calls, valuable booking opportunities were slipping away during peak times and after hours. They needed a solution to capture every reservation while optimizing their operations.
Key Challenges
Limited automation beyond existing systems
Peak-time service bottlenecks
Staff stretched between phones and guest service
Hosts arriving early to return voicemails
Inconsistent guest communication
Revmo Provided
24/7 Reservation Coverage
Ensuring every booking opportunity is captured, any time of day
Multi-Location Management
Standardizing experiences while revealing (and solving) operational efficiencies
Automated Guest Communication
Allowing restaurants to capture reservation payments
The Results
8% Sales Boost
compared to locations without Revmo
50%+
in reservation automation
0 Missed Calls
across all seven restaurants
“Revmo finds the openings that our host teams are often hesitant to look for. It’s a great opportunity to fill your restaurant and optimize your peak hours and days.”
— Sean Doherty, Director of Operations, Land Ocean Restaurant Group
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