AI Voice for BPOs
Tech-Enable Your Operation.
Win More Contracts.
Revmo’s voice AI for BPOs automates Tier‑1 calls so you can win more RFPs, protect margins, and scale without hiring.
The BPO Challenge: Scale Without Breaking
Enterprise clients demand AI capabilities, lower costs, and better metrics. Meanwhile, you're
battling 30-45% turnover, overnight staffing gaps, and shrinking margins.
Something has to change, and adding more headcount isn't the answer.
30-45%
creates constant hiring
and training cycles.
Only 25%
successfully integrated AI
automation.
$65,000
service ticket
(varies by complexity).
Where The Volume Lives
Every time agents handle calls that could be resolved automatically, you're paying human rates for work that doesn't require human judgment. High call volumes wear out your best people, repetitive tasks drive turnover, and staffing gaps during peak periods put SLAs at risk.
Tier 1 Inquiry Handling
Password Resets and
Troubleshooting
Order Status and WISMO
Appointment Scheduling
Account Balance and Info
Claims Status and First
Notice of Loss (FNOL)
"With our call volume constantly fluctuating, staffing perfectly is almost impossible. Revmo helps ensure the right calls get through, even during our busiest and most unpredictable hours."
—Khristen McQueen, President, True Auto Protection
Why BPOs Partner with Revmo
Revmo replaces outdated IVR and call-handling workflows with an always-on AI associate that handles store calls and messages. It takes
over repetitive, high-volume questions, delivers fast and accurate support, and keeps associates focused on customers and sales.
Scale Without Proportional Headcount
Handle rising call volumes without adding headcount. Win larger contracts and expand capacity without the hiring and retention cycle.
Differentiate in RFP Responses
Enterprise clients expect BPO partners with AI capabilities. Revmo differentiates you in negotiations, positioning your operation as an innovation partner.
Address the Agent Turnover Crisis
Revmo automates repetitive tasks so agents focus on complex, rewarding work. Better job satisfaction means lower turnover and training costs.
24/7 Coverage Without Overnight Staffing
Provide 24/7 availability without overnight shift costs. Handle after-hours, weekend, and holiday calls automatically for clients needing continuous support.
Improve the Metrics That Matter
Revmo improves AHT, FCR, CSAT, and SLA performance. Better metrics mean happier clients and stronger contract renewals.
Absorb Volume Spikes
Revmo absorbs seasonal peaks and volume surges without emergency hiring or overtime. Maintain SLAs during spikes while protecting margins.
Compliance and Consistency at Scale
Revmo delivers consistent messaging on every call. Ensure compliance with scripts and disclosures while reducing human error and policy violations.
Security You Can Trust
Encryption and data isolation protect privacy. Customer data never trains models. SOC2 verified and built for multi-location enterprises.
How BPOs Offer Revmo to Clients
Revmo supports multiple partnership models based on your business:
Reseller
Sell Revmo as part of your service offering. Add AI capabilities to your contracts without building the technology yourself.
White-Label
Offer under your own brand. Your clients see your technology, powered by Revmo behind the scenes.
Internal Use
Deploy for your own operations first. Prove the value, then expand to client programs.
Hybrid
Mix approaches based on client needs and competitive positioning.
Learn how Revmo helps BPOs win more contracts while reducing operational load
FAQs
Revmo helps BPOs reduce repetitive workload, improve agent retention, and hit client SLAs more consistently. By absorbing volume growth without adding headcount, BPOs can protect margins while improving service quality. Better metrics mean happier clients and stronger contract renewals.
Ready to Tech-Enable Your BPO?
See how Revmo helps you win more contracts and scale without scaling headcount.
